Thai United LTD. Privacy Policy
Effective Date: November 14, 2024
- Introduction
Thai United LTD. (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, disclose, and protect the personal information of individuals who interact with our website https://www.thai-united.com/ and services, in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), as well as provincial privacy laws, including British Columbia’s PIPA, Alberta’s PIPA, and Quebec’s Law 25.
- Information We Collect
We may collect the following types of personal information:
- Contact Information: Such as your name, email address, phone number, and mailing address.
- Account Information: If you create an account, we collect login details and purchase history.
- Payment Information: Details required to process payments securely.
- Technical Data: IP address, browser type, and usage data through cookies for enhancing user experience.
- How We Use Your Information
We use the collected information for purposes such as:
- Processing orders and delivering products.
- Providing customer support and responding to inquiries.
- Enhancing our website experience and personalizing content.
- Sending updates, promotions, and service announcements (with your consent).
- Consent
By providing us with your personal information, you consent to our collection, use, and disclosure of this information in accordance with this Privacy Policy. You may withdraw consent at any time, subject to legal and contractual restrictions and with reasonable notice.
For users in Quebec, please note that explicit consent is required for any sensitive information or for automated decision-making that may impact you. You will be prompted to provide explicit consent if necessary.
- Sharing of Information
We may share your information with:
- Service Providers: Third-party vendors who assist with order fulfillment, payment processing, and website analytics, bound by privacy and confidentiality agreements.
- Legal Compliance: Authorities as required by law or to protect our legal rights.
- Data Retention
Your information is retained only for as long as needed to fulfill the purposes for which it was collected or as required by applicable federal or provincial laws, or for as long as necessary for legal or operational requirements, whichever is longer.
- Data Security
We implement technical and organizational security measures to protect your information against unauthorized access, loss, or misuse, including industry-standard encryption and access control protocols.
- Your Rights
Under PIPEDA and applicable provincial laws, you have the right to:
- Access, correct, or delete your personal information.
- Request details on how your data is processed.
- Withdraw consent for certain uses of your data.
For Quebec residents, additional rights under Law 25 include the ability to request data portability, further details on automated processing, and enhanced rights to deletion and correction.
For access or other requests, please contact us at [email protected].
- Cookies and Tracking
Our website uses cookies to collect data about website usage and improve functionality. You may set your browser to refuse cookies; however, some features may be limited. Quebec residents will be prompted to provide consent to cookies upon their first visit to the website.
- Data Breach Notification
In the event of a data breach that may result in a risk of serious harm, we will notify affected individuals and relevant authorities as required by federal and provincial laws, including PIPEDA, BC’s PIPA, Alberta’s PIPA, and Quebec’s Law 25.
- Changes to Our Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and, where appropriate, you will be notified via email.